Shipping policy
Last updated: August 27, 2026
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after the order is placed and payment is successfully completed.
Business days do not include weekends or public holidays.
Processing times may be longer during periods of high order volume or due to circumstances outside our reasonable control.
Shipping and Delivery
Available shipping methods, estimated delivery times and shipping costs are displayed at checkout based on the delivery destination.
Delivery estimates begin after an order has been processed and shipped. Delivery times are estimates and may vary depending on the destination, carrier and circumstances outside our reasonable control.
Where applicable law requires delivery within a specific period, we will comply with that requirement. For consumers in the European Union, unless a different delivery period has been agreed, goods will be delivered without undue delay and no later than 30 days after the contract is concluded.
If an order cannot be delivered within an agreed or legally required period, customers may have additional rights under applicable consumer law.
Tracking
Where tracking is available for the selected shipping method, tracking information will be provided after the order has been shipped.
Please allow some time for tracking information to become active after shipment.
Delivery Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping information, please contact us as soon as possible at info@dinolisport.com. We cannot guarantee that shipping information can be changed after an order has been processed or shipped.
Customs, Duties and Import Charges
Depending on the destination and how the order is fulfilled, customs duties, import taxes or other charges may apply.
Any applicable charges and responsibilities will be handled in accordance with applicable law and the information provided during the ordering process.
Delays
Delivery may be affected by circumstances outside our reasonable control, including carrier disruptions, customs processing, severe weather or other external events.
Nothing in this Shipping Policy limits any mandatory rights available to consumers under applicable law, including rights relating to delayed or failed delivery.
Lost or Damaged Shipments
If your order appears to be lost or arrives damaged, please contact us at info@dinolisport.com so that we can investigate the issue.
Where required by applicable law, DINOLI remains responsible for the goods until they are delivered to you. If goods are lost or damaged during delivery, we will provide the remedy required under applicable law.
Contact
For shipping-related questions, contact:
DINOLI / IMAVIT LLC
Email: info@dinolisport.com